Michael's reviews
Review of Miltons Eyecare
27 Feb 08, 03:50
very poor performance 
I'm sorry to say that in my case this particular optician failed me. I'm not saying that's the case for everyone.
I suffer from keratoconus which is an eye condition that affects the shape (of the eye/s).
I waited and waited for lenses, going back for further tests, phoning in every week for a whole year and finally the contact lenses arrived but they would only order one pair at a time and re-ordering took about six months in which I would needlessly be contact lense-less.
I can now order lens online from laboratories. Miltons did co-operate in supplying prescription details for this purpose. The details should usually also be on the actual lens container.
I stress that I was an NHS patient and I suspect that private patients would receive a better deal here.
I have not scratched the surface of the way I was failed and the rude and aggressive manner of the reception staff.
1 out of 1 person found this review helpful.