Sarah's reviews
Review of Da Vinci Plumbing
28 Mar 08, 01:40
Polite, artistic and very competent! 
A rare experience of a plumber. I met Da Vinci outside a house where he was working and asked for his card. He showed me pictures of his work and it looked so beautiful. He changed our kitchen taps and later did our bathroom. We enjoyed working with them because as a small family business they were charming, reliable and always polite. Da Vinci was always willing to listen to us and only interested in doing something we would be happy with and at the same time ready with advice and useful suggestions. Only the sky is the limit to what this man can do and he knows his plumbing! Modest and very polite, and rare for a plumber: smiling. Phone them, or you will regret it!
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Review of Bouncing Kids
26 Mar 08, 23:20
Be aware of no refunds policy! 
As a local shop which last year kept a petition book for the support of the small shops, I would expect a much more customer oriented attitude. While buying an astraunaut costume for my 11 year old son, I was told he could try it on in the shop as they did not do returns.When I said we had no time and we could surely return it if something was wrong with it, the answer was YES!. The costume was marked size 11-14 and should be reasonable sized. Before trying it on at home my husband noticed a tear in the fabric across the back. It was way too short and tight for my son, who is slim and at normal height for his age. Upon returning it to the shop we were met with an icy attitude and no service at all. They refused to even look at the costume, repeating endlessly that we had been offered to try it on and refused! We would have noticed everything if we had done that, they said. I remarked that I had often bought costumes off the shelves and that the lady had herself taken the costume out of the bag and not noticed anything wrong - or had she ?- and still sold it to us! Both my husband and I find this totally unacceptable. 12.99 is wasted and we had no costume for the party. I hate to think that other people should get ripped off in the same way. The staff could not care less. They expected us to feel sorry for THEM and understand they were not M&S. Next time I'll go there!
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